Curated Workshops
Shipping & Returns
Last updated: September 2026
Every Curated workshop is a physical product, designed to be opened, held and used around a table. This page explains what shipping costs, how long it takes, and what happens if you want to send a box back.
01
Where we ship and what it costs
We ship worldwide from the Netherlands.
- Within the Netherlands: shipping is included in the price.
- Outside the Netherlands: €9.95 per order, wherever it goes.
- Bulk orders: a stack of boxes is not a parcel, so shipping is worked out on your invoice and confirmed before you pay.
Outside the EU, import duties, taxes and customs fees may apply on arrival. Those are for the recipient.
Note: a small number of countries are excluded due to customs restrictions or carrier limitations. If we cannot ship to your location, you will be notified at checkout before payment is taken.
02
Dispatch and delivery
Standard in-stock orders
When a box is in stock, we dispatch your order within 7 working days. Once it is on its way, you get a tracking link by email.
- The Netherlands: 1 – 3 working days
- Rest of the EU: 3 – 7 working days
- Rest of the world: 7 – 21 working days, depending on local customs
Bulk and multi-team orders
Orders up to ten boxes follow the same 7 working day dispatch time. Larger orders are printed and packed to order, so they need a little longer, and we confirm the date on your invoice:
- 1 – 10 boxes: 7 working days
- 11 – 50 boxes: 2 – 3 weeks
- 50 boxes and up: custom schedule, we align the timeline with you
03
Returns
You have 14 days from the day your order arrives to tell us you want to return it.
The box has to come back unused. Everything inside is printed material for one team, so a returned box must be complete, in its original condition and with the seal intact. We cannot accept a box that has been opened or used.
Return shipping is at your own cost. It is never free, and we do not send a return label. Use a tracked service, because we cannot refund a box that never arrives.
Damage in transit is not a return. If a box arrives damaged, incomplete or faulty, that is on us. Do not ship it back at your own expense. See section 05.
Opened the box, run the workshop, and it was not the conversation we promised? That is not a return either, but we do want to hear it. Email us and we work out together what happened and what we can do about it.
04
How to return, and when you get your money back
- Tell us within 14 days. Email hello@curatedworkshops.com with your order confirmation and we send you a Return Form.
- Send it back within 14 days. Pack the unopened box securely, attach the form, and post it within 14 days of your return confirmation.
- Refund within 14 days. Once the box is back with us and checked, you get your money back within 14 days, to the payment method you used.
Original shipping costs on orders outside the Netherlands, and the cost of shipping the box back, are not refunded.
Return address:
Orange Minds B.V.
Grasweg 163, 1031 HX Amsterdam, The Netherlands
05
Damaged, incomplete or faulty
If your order arrives damaged, incomplete or faulty, email us at hello@curatedworkshops.com within 14 days of delivery, with your order confirmation and a photo of the problem.
We replace the missing or damaged parts, or refund the order in full. You pay nothing, not for the replacement and not for shipping.
06
Contact and company details
Questions about an order, a shipment or a return? Email us at hello@curatedworkshops.com and we answer within 2 working days.
Orange Minds B.V.
Grasweg 163, 1031 HX Amsterdam, The Netherlands
KVK (CoC): 83833552
VAT-ID: NL863003928B01